PLEASE READ THIS PRIVACY STATEMENT CAREFULLY

This Privacy Statement tells you how Tissuemed Limited uses information that we collect about you through this website (www.tissuemed.com).

Tissuemed intends to deal with your information in a manner that is fair and in line with your expectations and encourage you to read and consider the information provided in this Privacy Statement to confirm that is the case.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

The information we receive, and how we use it, depends on what you do when visiting our website.

YOUR PERSONAL INFORMATION

Personal information is information that can specifically identify you, such as:

  • your first and last name, and / or
  • an e-mail address that contains your name.

We collect personal information about our users when you enter personal information on certain pages of the website. For example, when you complete an on-line form.

HOW DOES TISSUEMED USE PERSONAL INFORMATION?

We may use the information that you have shared with us through this website for the following purposes:

  • to respond to your enquiries
  • to provide the services or information you request
  • to manage our relationship with you and facilitate any necessary follow up,
  • to enter into, or perform a contract with you (e.g. in case you wish to order products or services from us)
  • to contact you with information that might be of interest to you – see further the Marketing and Education section below

Tissuemed also has legal grounds to use your personal information in order to comply with a law or regulation, court order or other legal process

WHAT IS SENSITIVE INFORMATION?

Some types of personal information are sensitive information. Sensitive information is personal information revealing or relating to your health (such as your device serial number, or the date of an implant), genetic or biometric data, your racial or ethnic origin, religious or philosophical beliefs, sex life or sexual orientation, political opinions or trade union membership.

WILL TISSUEMED TREAT SENSITIVE INFORMATION DIFFERENTLY TO OTHER PERSONAL INFORMATION?

Tissuemed DOES NOT request, collect nor process personal sensitive information via this website (www.tissuemed.com).

NON-PERSONAL INFORMATION

Non-personal information is information that cannot identify you or be tied to you in any way.

Tissuemed DOES NOT use Cookies nor Beacons on this website other than those used by Google Analytics. The non-personal information that we collect through this website does not identify you as an individual person, and will not be linked to you.

For more information about how we use Google Analytics cookies to collect information about visitors to our website, please visit:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

WHAT DOES TISSUEMED DO WITH NON-PERSONAL INFORMATION?

We are always looking for ways to better serve you and improve our products, services and website experience. We will use non-personal information from you to make this website more useful to visitors.

DIRECT MARKETING AND EDUCATIONAL MATERIALS

From time-to-time, Tissuemed may wish to provide you with updated news about our company, new educational materials, new products and services, as well as information about clinical trials, that might be of interest to you. Tissuemed may use an email marketing tool (for example MailChimp) to provide you with this information. Tissuemed will ask you to “opt-in” or affirmatively consent to the use of your personal information for the purposes of such communications, in accordance with applicable laws.

If at any time you decide not to receive any educational, commercial or promotional information related to our products and services, please email us at info@tissuemed.com and mention “OPT-OUT” in the subject of your email. Alternatively, you may use the opt-out procedure provided in any relevant direct marketing messaging you receive from us.

Please note that if you opt not to receive promotional messages from us, we may continue to send you relevant information, via email, for other lawful purposes. For example, to administer any account you may have with us, to respond to your requests, to execute agreements with you, or to provide you with information that Tissuemed is required by law to provide.

DOES TISSUEMED EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Tissuemed will not share your personal information collected from this website with any third-party except as described in this Privacy Statement.

In the ordinary course of business, we may share some personal information with Tissuemed third party companies that we hire to perform services or functions on our behalf.

For example, we may:

  • use different vendors or suppliers to ship you products that you order. In these cases, we provide the vendor with information to process your order such as your name and mailing address.
  • use a third-party application or platform to allow us to manage and keep track of our communications with you (for examples, MailChimp).

In all cases, we will not share more information than is necessary, and we will not authorise any third parties to keep, disclose or use your information except to provide the requested services in line with the purposes set out above.

Please note that subject to applicable laws, we may disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, legal or government request.

In the unlikely event that a third party acquires all or part of our business, your information may be transferred to the new corporate owner insofar as relevant to the business in question and subject to appropriate safeguards being in place.

In addition, we may use and disclose your personal information to third parties if necessary to:

  • enforce this Privacy Statement and the other rules about your use of this website
  • protect our rights or property
  • comply with a law or regulation, court order or other legal process
  • investigate or take action in cases of suspected fraud or illegal activities

DO WE TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?

In certain cases Tissuemed may transmit personal information collected on this website to our third party service providers in other countries, but only in furtherance of the purposes set out in this Privacy Statement. In cases where personal information is transmitted from Europe to other countries we will ensure that safeguards equivalent to those provided by European data protection laws are in place. For more information on the safeguards implemented by Tissuemed, please contact us at info@tissuemed.com.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION FOR?

We will only keep your personal information for so long as necessary to fulfil the purposes for which we are allowed to use them, as set out in this Privacy Statement. For example, if you tell us that you no longer wish to receive product information from us, we will immediately delete your email address from our mailing list.

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?

This Privacy Statement was revised on May 20th 2018.

We may change this Privacy Statement at any time and for any reason. If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made. We encourage you to review this Privacy Statement each time you visit the website.

WHAT ABOUT PRIVACY ON OTHER WEBSITES?

This website may contain links to other websites. This Privacy Statement does not apply to other websites. Therefore, whenever you leave this website we recommend that you review the privacy practices that apply to information you provide on other websites. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. Neither are we are responsible for websites operated by third parties or your business dealings with them.

WHAT ABOUT WEBSITE SECURITY?

Security is very important to us. We also understand that security is important to you. We use industry standard measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However no website or email transmission is 100% secure and we encourage you to therefore take special care in deciding what information you send or request via email, and take appropriate precautions such as keeping any usernames and passwords you use confidential.

YOUR RIGHTS

At any time, you may exercise your right to access, rectify and, as the case may be, erase, any personal information relating to you, or restrict the processing of your personal information, in compliance with applicable laws.

Such requests can be sent to info@tissuemed.com or in writing to Attn: Managing Director, Tissuemed Limited, 5 Killingbeck Drive, Leeds, LS16 6UF.  Please note that we may ask you to provide proof of identity (such as a copy of your ID card or passport) before we can comply with your request.

If we have based our collection or use of your personal information on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the above manner.

You may also at any time, free of charge and without having to provide any justification, opt-out of any direct marketing campaigns and request to no longer receive any promotional material as described above.

HOW TO CONTACT TISSUEMED

If you have questions or comments about this Privacy Statement, please contact us through our website or via info@tissuemed.com.

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